Booking Conditions

Prices

 

  • All prices shown are in $AUD and include GST. Prices of the tours will vary during the year depending on the season.

  • Refunds are not available for inclement or changing weather conditions.

 

General Conditions

 

  • Details of all the tours are correct at the time of publishing. Tours By Lloyd reserves the right to change, vary or cancel any tours without notice due to circumstances beyond our control. Every effort will be made to run the tours as described in the marketing materials and to keep to arrival and departure times although these times may be effected by outside sources and no compensation shall be payable in the event of loss due to missed connections.

  • The safety of our guests is of primary importance to Tours By Lloyd and we guarantee that we are compliant with all New South Wales laws relating to our conduct as a tour operator and observance of duty of care. In return guests are asked to show duty of care, diligence and to follow the directions of the tour guide. Tours By Lloyd does not accept any liability for the acts, emissions, default or negligence of any 3rd party providers such as wildlife parks, scenic rides or any other service provided in connection with the tour.

  • Tours By Lloyd shall not be responsible or liable for death or illness/injury to any person or loss or damage to any property or otherwise, however caused. It is recommended that all guests take out their own personal travel insurance.

  • Tours By Lloyd tours operate in culturally and environmentally sensitive areas and any person who is found to be purposefully damaging the area, environment or indigenous art or causing discomfort to any other guests will be asked to leave the tour at the nearest appropriate location. Any of the costs incurred will be at that persons own expense.

 

Cancellation policy

 

Any cancellations must be made in writing to Lloyd@toursbylloyd.com.au

 

  • Within 72 hours of travel there will be a 100% cancellation fee

  • From 72 hours to a week before travel there is a 50% cancellation fee

  • Cancellation made a week or over bears no cancellation fee.

 

Booking Changes

 

  • No fees will be charged for any booking or modification changes to the booking if those changes are made or received more than three (3) days in advance of the travel date.

  • Any changes requested with more than three (3) days in advance of the tour will be reliant on availability of Tours by Lloyd and any 3rd party suppliers.

  • Any changes to the booking with three (3) or less days before the date of travel Tours By Lloyd will do it’s best to honour dependent on availability of Tours By Lloyd and any 3rd party suppliers.

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